American Spas hot tub being used in a family setting

F. A. Q.

For frequently asked questions or concerns take look at this simple list to help you. If you have additional questions please feel free to contact link to Customer Services.

Fortunately, we are an online exclusive spa line. This keeps our line-up cost effective.

Our spas all come with curbside delivery. Meaning the spa will be dropped off at the end of your driveway.

Spas are delivered on their side on a pallet and are wrapped in protective plastic. Be sure to coordinate trash and debris removal as there will be a leftover wooden pallet and lots of wrapping materials.

Contact your local Spa mover and for a 220v Spa Certified Electrician. Coordinate and schedule with the contactors to coincide service on your delivery date

American Spas™ hot tubs come with a state-of-the-art filtration system that makes having clean water for your soaks a painless task. Follow the simple maintenance steps included in your owner’s manual to properly test the chemical levels in your spa. These tests are quick and easy and will ensure continued enjoyment of your American Spas™ hot tub for years to come.

No. Drainage and refilling are typically done every three to four months depending on the number of soakers, frequency of use and proper water treatment.

Indoor spa installations typically cost more, which is one of the reasons why most hot tubs are placed outside. Structural considerations include making sure your indoor property can accommodate the weight of the hot tub and provide humidity ventilation. Additionally, check with your area’s building department for any indoor spa building codes. American Spas™ offers an alternative to building your spa inside by enabling you to build your spa outside within a spa enclosure or beneath a villa or gazebo.

All above-ground American Spas™ hot tubs comes pre-plumbed. Just add water.

If you own a 240V spa, it must be hardwired to the power supply by an electrical contractor and approved by a local building/electrical inspector. The “Plug and Play” Spas are simple to hook-up, your house is already equipped with 110V electrical, just plug in and your spa is ready to go! Contact your local American Spas™ dealer for more information.

All above-ground spas discreetly hide the equipment pack from view within the spa cabinetry.

American Spas™ hot tubs have sophisticated equipment packs that have shutoff. Your spa will turn itself off after 15 minutes.

Children should never be allowed in the hot tub without adult supervision. Additionally, children under 10 years should not be allowed in water temperature above 98°F. Older spa soakers should also keep temperatures below 104°F.

In addition to possibly increasing property value without increasing property taxes, owning an American Spas™ hot tub has many health and lifestyle benefits, such as increased blood circulation, pain relief and more restful sleep. Experience this life-changing event for yourself and contact your local American Spas™ dealer today!